FAQ's
What makes Your B&B different?
Your B&B is created by B&B owners, for and B&B owners. We understand how the business works, and we've faced the same challenges you have.
We never forget that your B&B belongs to you. We don't force you to operate in a way that's not right for your business. You retain control of all aspects of your property. Your B&B markets and promotes your business and brings in the enquiries and bookings 24 hours a day, 7 days a week.
Our system is easy to set up and use. It doesn't require any special software, hardware or training. You don't need any technical expertise. As long as you have access to the internet, you're ready to go.
So how does it work?
First, we'll help create a listing for your property that is seen worldwide, 24 hours a day.
Then, we'll provide you with your own login name and password, which will lead you to your personalised area on the website. From here, you can manage your photos, text and facilities.
Can people contact me direct?
Yes indeed. For many bed and breafkast owners it is important to be able to speak to your guests well in advance of their stay and often before they even book. Your phone number is available and clearly shown as is your email and website address if you have one.
What happens if somebody cancels?
All guests have agreed to the Terms and Conditions of booking and the cancellation charges described in this section.
Is there a minimum standard I have to meet?
We do ask prefer our accommodations to have an English Tourist Board star rating. It helps us explain to potential customers what to expect from a property of particular rating. However, you can be listed without being rated.
How much will it cost me?
Your B&B is one of the most cost-effective online bookings systems available today.
To have either a Standard or Superior Listing costs £137 plus VAT per year This works out at 44p per day.
And unlike a lot of our competition, you will not find any hidden costs for additional pictures or text changes. You know straight away how much it will cost you and what you get.
Do I have to pay this every year?
Yes you do. The annual membership fee allow you 12 months advertising on the website, as many editing changes as you wish, the clear publication of all your contact details and someone available to help if you ever need it. We think that you will agree that this is excellent value for advertising to literally millions of people 24 hours a day.
I'm interested - what do i do next?
Simply Click here to Apply Now using the on-line application process.
or Click here if you prefer to download a paper application form, fill it in and send it back to us.
Once we have received your application we will check your details and contact you to inform you of it going live and advertising on the World Wide Web.
If you feel you need help, then just call us on 0845 430 8485 and we'll show you the fast and easy way to online booking.
How long will it take to get my property listing published?
Once we have received all your information either on-line or in the post, we would expect the process to usually to usually tale less than 5 working days to activate your listings for you to approve and then once we have received your payment it is immediate that the listing will be published for the world to see. This is something we do every day and as long as the information that is sent is accurate and the pictures are top quality, it is very straight forward.
How long will it take to get my Holiday Cottage listing removed?
if there is any reason (flooding or sale of property) that you wish to have your listing removed you should firstly ring the office during normal office hours on (T)0845 430 8485 and then Fax an authorisation note to (F)0845 430 9608. We can deactivate your listing very quickly once we have your authorisation and we would say that we need 4 hours during normal working day.
Do you ever deactivate listings?
Yes. If for any reason we feel that your property is not suitable for our site wee will not activate your listing. Equally if there are changes made at a later date that make it unacceptable for our site we will deactivate the listing immediately. This may be anything from very poor pictures ad description to advertising competitors. We will contact you to advise you for the situation but are not obliged to reactivate your listing at any time in the future.
Can I email you my pictures and application details?
Yes you can. However, if can send an email with photo attachments properly you are more than skilled enough to use the on-line application process, The application wizard leads you step by step through the process and it will send all the information direct to the system. This makes the process of completing your listing very much quicker, and remove some of the chances of human typing errors.
Can I add or change my pictures if I want to?
Yes you can. It is very simple, you just log in to your owners admin area and you will find help there that will guide you through the process. Remember that if you need help, we are here during normal office hours on 0845 430 8485 and can help you over the phone.
Can I change my text details?
Yes indeed. There is no limit to how many changes you can make as it is all done by you through the secure login in the owners admin area. You can even see what the page looks like after you have made the changes and before it goes live on the website. There is specific help available in the Owners Admin Area and we can be contacted if you get stuck.
Unlike our competitors there is no charge for this and you are free to make as many updates as you like
Can you write my text for me?
We know that many people find this part very difficult. They are often busy with other things of their business on their mind to become creative. Sometimes it is because you have written the description out too many times for brochures or other adverts and you feel stale. However, you are still the best person to describe your holiday cottage as you know exactly what makes is unique and gives character as well as what your guests like the best about it. So to answer your question, no we can not do this for you but we have written a report on how to write a good description and it can be found by clicking here
How many properties can I advertise?
You can advertise up to six individual properties after this we will contact you directly to sort out business rate. You will find in the owners admin area that there is an option to copy some of your details for each property to make it quicker for you to get them all listed.
If for any reason we feel that your property is not suitable for our site we will not activate the listing. Please see Do you ever deactivate listings?
Any other questions?
If you have any other questions, please do not hesitate to contact us and we will do our best to answer them as quickly as possible.